Patient Reviews
"Shoutout to Olsen Orthodontics (Southern Pines, NC) — always professional, easy to work with, and just good people all around. Front desk, techs, dentists… everybody always made the process smooth.And my girl who makes the retainers… she’s the truth. Seriously good at what she does. Appreciate the consistency, the care, and the results over the years."
"I highly recommend Olsen Orthodontics. They are professional, courteous, & top notch. Every staff member from the receptionists to the doctors genuinely care for the patient & their experience. Staff are friendly, very knowledgeable & listen to concerns. They put patients at ease from the very first visit to the last. If you ever need them, you can always reach them. My experience was great. I can’t thank them enough for the care I received. By the time my treatment was finished, they felt like family & I’m going to miss seeing them!Paula Varner"
"My retainer split and they worked me in quickly in the Southern Pines office. The front staff is so friendly! And, a special shout out to Brittany (hope I'm spelling right) for going above and beyond for me!She is the best!!! I have loved everyone at the practice, but she just stands out (which is difficult to do with so many wonderful people there.) I recommend Olsen Orthodontics 100%!"
"Best place for Orthodontics! People and Dentists are amazing! Highly recommend!"
"Two of my children are patients here. My 13 year old just got his braces on a couple of months ago and we’ve had a great experience. Everyone is kind and professional. We’re always seen on time, and never feel rushed or like a dollar sign. My younger daughter will definitely need braces at some point, but I love that they are not rushing us. They are great about saying, “let’s try this first” or “let’s wait and see how her teeth do”. We are super happy with Olsen!"
"James was covering for Lindsay as treatment coordinator. He was very knowledgeable about potential treatment options. He made us feel very comfortable and reduced the worry that my daughter was feeling.Dr. Justin came in and was very friendly. He was so easy going and approachable that even my shy daughter opened up to him. He was very thorough in his explanations of the X-rays and photos they took. You could just tell that he’s smart and really knows his stuff. We were confident in his ability and felt that we could trust himMy daughter did not end up needing any kind of treatment at the time. They were clear about not offering treatment just for the sake of it, and that they evaluate each patient based on their needs and their growth timeline. This experience with James and Dr. Justin made us feel valued as they took their time with us and ensured we understood everything. I now feel more confident that we are in great hands and will get the best treatment in the future."
"Very friendly and helpful staff. Communication about appointments was very clear and often, which I liked. Very happy with my Invisalign results."
"I cannot recommend Olsen Orthodontics highly enough — fantastic Invisalign experience.From the initial consult through retainer delivery the team was thorough, flexible, and compassionate. Put differently, it felt like receiving care from your own family.From the first consult they helped me sequence the treatment around my upcoming wedding and adjusted appointments around a dynamic work schedule, as required.Equally impressive is the ability to complete nearly 18 months of treatment with less than 10 office appointments. The use of a tracking app lets you receive up to 6 months of treatment prior to returning to the office.Finally, each appointment reinforced to me their expertise and passion. Even when I thought I was at a good enough solution, their honest feedback helped me maximize the remainder of treatment — going from good to great.Thanks team, supremely grateful!"
"Absolutely recommend Olsen Orthodontics! Got my free consultation, care plan AND braces all in one day. It took less than 2 hours. Pricing is also super affordable! I walked in super scared the prices were going to be high but only have to pay a little over $100 per month! I left feeling confident and well taken care of! Thank you!"
"Olsen Orthodontics was wonderful from the very beginning. They were easy to work with, always informative on each step of the journey, and made my child feel cared for each visit. I would highly recommend them."
"Our daughter had a great experience at Olsen Orthodontics. The treated her well and the results have been fantastic. Their prices were great and we knew the timeline from day 1. We would definitely go there again!"
"The entire staff has been overwhelmingly wonderful through every stage of my Invisalign treatment plan!!"
"Both of my kids need braces. Everyone was awesome. My daughter was able to get her braces same day 😬"
"From beginning to end, my experience with Olsen Orthodontics and Invisalign was superb! Highly recommend!"
"Hands down the best orthodontist care in our area. The day our oldest son got his braces off, our youngest got his on. We have been clients of Olsen for about 5 years now and we have always received the best care. Thank you Olsen for taking great care of our family."
"Amazingly friendly staff!!! We are so happy with the results of my son's orthodontic treatment!!!!"
"My son just got his braces and the process has been so smooth! Staff are very professional and friendly!!"
"We have been so happy with the team at Olsen Orthodontics. Incredible staff and doctors. It’s a very fun and relaxed office to help with the discomfort that can sometimes come with Orthodontics!"
"I brought my daughter to get braces and she was nervous but they all are very professional and they calmed her down and talked her through it, very nice"
"I had the best experience ever, I am 34 and just getting braces for the first time! 2 years ago i went to another place to get a consultation but was not pleased with the service,cost or how I was treated while there, so it took me some time to work up the courage to try again elsewhere and I am so glad I went to Olsen. Today was my 1st consultation with them; everyone i came in contact with we’re absolutely amazing, they explained everything to me in detail and I was able to pay my down payment and get my top braces on all in the same day and it only took 1 hour and 20mins from check in to finish… I am so pleased to be on the journey to fix my smile with them.."
"I would highly recommend these folks - they're professional, very friendly, and skilled at what they do. My daughter, my husband, and I have all gone to Olsen Orthodontics and have been very pleased with the end results. They really know what they're doing. They helped me straighten out some major crowding and were able to do it without extracting a tooth - no small feat! If you're thinking about it, take the leap with Olsen Orthodontics."
"Olsen Orthodontics has been great!"
"I got my Invisalign here, and it was quick and easy, and I was done with it in about a year. The entire staff is very helpful and friendly, and I am very happy with my straight teeth!"
"All 3 of my children have gotten braces there and now I decided to get braces to from them because they are so awesome."
"Getting braces "at my age" has actually been a very pleasant experience! Visits are far and few between and after about a year I should be done! Everyone is very kind and my teeth look great!"
"Had the best experience with Olsen Orthodontics. My teeth were beyond fixing but 3 years later they are almost perfect. Jordan was very energetic, efficient, and patient helping me to get my braces off."
"My daughter and I had a phenomenal experience at Olsen Orthodontics! We absolutely love the results, and the care we received exceeded all expectations. Jordan was especially amazing—always communicative, precise, and thorough when adjusting or removing any hardware.A huge shoutout to Dr. P for his expertise and kindness throughout the process! He truly made us feel confident and cared for every step of the way.The entire staff is incredibly friendly, welcoming, and professional. Scheduling was a breeze, with flexible appointments that worked well even with our unpredictable military-related travel plans. They truly went above and beyond to accommodate our needs.I highly recommend Olsen Orthodontics to anyone seeking top-notch orthodontic care in a positive and supportive environment!"
"Olsen Orthodontics was amazing, from the friendly staff to their flexible scheduling and, of course, my now beautiful smile! 10/10 experience. I primarily visited the Fayetteville office, but had my braces removed in Pinehurst due to my schedule at the time. Every appointment was on time and went smoothly!"
"everything was great! i was able to get my braces done almost as soon as the dentists were done talking me through the process and options! the people there were super sweet and knew exactly what they were doing! over all i had a great experience and the braces look great!"
"Olsen Orthodontics has truly exceeded my expectations for my own smile. The staff feels like family. I was so happy to see the beautiful smile I now have, but also sad to not be able to visit their wonderful staff. Truly such an amazing experience. I highly would recommend their services. I just can’t even say enough wonderful things! If you choose them, you will be so happy! You will have the most beautiful smile! I truly thank the entire staff!!!"
"My time at olsen has been great, always make me feel welcome and everyone is extremely kind. Jordan took my braces off and he is great! i loved my time at olsen."
"Olsen Orthodontics does a fantastic job. They take their time explaining everything. Answered all my questions and made my son feel good never uncomfortable or nervous. Their top notch hygienists are wonderful especially Orlando, 😉."
"Super friendly people, completely recommend. I had my braces for about 2 years, which was right around where they projected my plan to take. I have no complaints about my experience."
"I’ve been a patient with Olsen Orthodontist since April 2021 and they have been nothing but helpful and made my process with braces a smooth one. Every appointment has been easy and the staff was amazing. I went to the Fayetteville office and had AB almost every visit my last year and she’s was so easy to talk to with my colors and what was being done. Today January 4 I had my braces taken off and was a little apprehensive about how everything was going to look with the retainer and to my surprise Adela in the Southern Pines office worked wonders and almost brought me to tears when I saw the end result. I would MOST DEFINITELY recommend them for any and all of your orthodontist needs. Thank you all so much and I’m going to miss you but I’m glad to have them off 😊"
"What a great team to work with!!! They did am amazing job with my daughter's braces!!!"
"Went through the entire braces process. No pain, kind people, great experience! 10/10"
"I’ve had a great 2 in a half years with these braces on and they have all done a phenomenal job, especially Jordan 🙌🏽🙌🏽. Every appointment went well and it’s sad with this being my last appointment but these years have been great!!"
"My experience with Olsen Orthodontics has been spectacular! The team is top notch and the treatment timeline is perfectly on schedule. I've especially enjoyed working with Jordan - he's truly the best!!"
"Our 15 year old daughter just came out of braces and super pleased with her beautiful smile. The atmosphere of the office, friendliness of the staff and Dr. Olsen made our time with them an enjoyable one. Very professional all the way around. Our daughter was very comfortable with every treatment. I highly recommend Olsen Orthodontics!"
"I’m new to the area and needed an orthodontic appointment right away due to the bonding breaking off my permanent retainer. I called Olsen Orthodontics and scheduled an appointment the next day. The staff was extremely kind and accommodating. Dr. Justin and Victoria evaluated my issue, explained everything in detail, and offered the best resolution. I was taken care of right away and booked next appointments to complete the replacement process for my retainer.I highly recommend Olsen Orthodontics."
"I loved going to Olsen. The staff were ALWAYS incredibly kind. No matter the office I was at they made me feel at home. Everyone also talked you through the process so you were aware of what/why they were doing what they were doing. Never had a bad visit @ Olsen. Would recommend to anyone looking for braces for themselves or a loved one!"
"I had the most amazing experience with Olsen Orthodontics! Any person I came in contact with between my initial consultation and the day my braces came off were kind, personable and accommodating. Even during closures due to the pandemic, the staff of Olsen Orthodontics stayed in constant communication with me and reassured me every step of the way. I am grateful for my experience, love my outcome and would highly recommend Olsen to anyone!"
"Came to get my braces on today and I absolutely loved the entire experience! Everyone from the front desk to the back was amazing!! Will be switching to the Fayetteville office since it’s closer but after being here I’m almost reconsidering since I like the staff here so much already!!"
"3 of my 5 daughters have gone to them for braces and we absolutely love them"
"Great experience! Would recommend to anyone who is interested in Invisalign."
"All the staff members here are terrific with amazing customer service throughout our entire two years. The experience with both my son and daughter was better than expected. They both have gorgeous smiles and teeth now after their braces. 100% recommend Olsen!"
"I had an awesome experience yesterday when I went in for my consultation. All of the staff was extremely friendly and accommodating. They answered all of my questions and were extremely thorough. Dr. Olsen went over everything with me and made sure I understood it all. I go back in about 6 weeks to start my Invisalign treatment, and I'm super excited about it! I'll try to come back and edit my review along the process and course of treatment. Highly recommend Olsen Orthodontics!"
"My son just got his braces off Tuesday. We had a year and a half of promptness, kidness from the staff, and top knotch Ortho care! Through a pandemic and an office switch everything was smooth! I will definitely recommend to family and friends as well as bringing my 2nd child for the same care! Thank you Olsen Ortho for the perfect smile!"
"I had two in braces with this amazing group and we absolutely love them! Thank you all so much for being so kind and caring!"
"Could not be happier with my experience with Olsen Orthodontics! I am a senior citizen with bruxism (grinding at night) and needed braces to correct my bite, crowding of my lower teeth, and to close spaces between some of my upper teeth. It has taken a little over 2 years and I just got my braces off this morning. My teeth are straight, my bite is even and I won’t hesitate to smile any more. The orthodontists and staff are kind and understanding and the office is truly a happy place. Don’t let anyone tell you that you are too old for Othodontic treatment. Everyone deserves a healthy smile."
"The people here are very nice and made it very enjoyable to come in for all my appointments. They made 2 and half year with braces feel great."
"I started my Braces journey in the Fayetteville NC location. The staff was wonderful. They talked me through the process ever step of the way. Great people and friendly service."
"I absolutely love this place. The staff are friendly and very helpful. I would recommend this place to anyone who is interested in getting braces . Great atmosphere here. Thanks Olsen !!!!!"
"We absolutely love the treatment and care we get at Olsen Orthodontics."
"I recommend Olsen Orthodontics to anyone. My experience with them from beginning to end has been outstanding! The doctors and staff are all extremely accomodating and super nice and friendly. If I had to go back it would definitely be with them they treat you with respect and will make your smile a beautiful one 😁"
"I can't say enough about the staff! My daughter just got her braces Monday in the new office. It is beautiful! The staff is so amazing, informative, and welcoming, that I'm thinking of getting braces too!"
"Olsen Ortho provided stellar customer service during the 22 months I was treated for my braces. From the team at the front desk to the staff in the back, I highly recommend them for your Ortho needs!"
"We had the best experience at Olsen! All of the orthodontists were amazing to work with! They are extremely professional and have a great bedside manner! We would 100% recommend this place. Thanks Olsen orthodontics! Our daughters smile is better than ever!"
"Olsen Orthodontics is an amazing facility filled with phenomenal staff. We are a family of four and all of us have used their services. All 3 providers have great bedside manners. Everyone genuinely cares about your smile and your overall well-being. The dental assistants are also great. From start to finish, each one establishes a rapport with you. You tend to forget that you're being seen by a doctor, because everyone treats you as family. The day hardware is removed becomes bittersweet, because you won't see them every 4-6 weeks. I will definitely recommend anyone requiring orthodontic care to Olsen Orthodontics."
"Olsen Orthodontics is an amazing facility filled with phenomenal staff. We are a family of four and all of us have used their services. All 3 providers have great bedside manners. Everyone genuinely cares about your smile and your overall well-being. The dental assistants are also great. From start to finish, each one establishes a rapport with you. You tend to forget that you're being seen by a doctor, because everyone treats you as family. The day hardware is removed becomes bittersweet, because you won't see them every 4-6 weeks. I will definitely recommend anyone requiring orthodontic care to Olsen Orthodontics."
"Madison McIntosh has been with Olsen Orthodontics since she was 9 yrs old she is 14 now and getting her braces off. She couldn’t be more excited. This experience has inspired her to want to become an Orthodontist one day. She has been the best patient caring for her teeth and doing exactly what they asked wearing the rubber bands and retainers like she is supposed to. This is the best Christmas present she could ask for. Madison has been looking forward to this moment for the past 5 years. I will definitely be back with my other children If they too need braces. Thanks Olsen Orthodontics for all you do."
"We have nothing but great things to say about Olsen Orthodontics. We have been patients for over a year and every interaction has been a positive one. The staff is friendly, helpful and above all professional. Visits are always timely. The results have been better than expected. I would not hesitate to recommend them to anyone."
"Olsen Orthodontics is great! I enjoyed my experience from beginning to end. The doctors and staff are really friendly. If you’re looking for an orthodontist, check them out!"
"Had a wonderful experience with my nine-year-old daughter!! Everyone was extremely friendly, patient, and knowledgeable!! My daughter can be complicated and does things on her own time, but they were able to win her trust and worked with us throughout the entire process to be sure she felt comfortable!! I would absolutely recommend Olson to anyone looking to correct their smile!! Amazing customer service, even going above and beyond to open the office while they were away for the holidays!! It does not get better than this!! Thank you Olson Orthodontics!! ❤️"
"I would recommend Olsen Orthodontics to anyone! My experience from beginning to end has been outstanding! The staff are all extremely accomodating and friendly. I LOVE them! Dr. Mark, Stephanie, Lindsay G and Amanda are extraordinary and I actually look forward to my appointments! Dr. Mark and Stephanie couldn't possibly be any more skilled and I know that I'm in great hands! I completely trust Dr. Mark. He's been a wonderful orthodo tist. I get my braces off next month and I'm actually going to miss going to my appointments...especially because of Dr. Mark and Stephanie- they are wonderful people! Olsen Orthodontics is top-notch and again, I would highly recommend them to anyone and everyone!"
"The whole team here I cannot speak more highly of. Once we started treatment we became part of the family and we felt it every appointment. Miss Haley, took such great care of my son! He gets a little nervous about the things unknown, she let him ask as many questions as he needed, touch as many instruments as needed, she allowed him to be apart of the experience. We are done with phase one and I gotta say we are bummed out we won’t be seeing Miss Haley as much. Thank you Olsen Orthodontics for the fabulous care and fabulous smile!!"
"Such a wonderful experience from beginning to end! The office is fun and interactive for kids and the staff are wonderful at engaging both patients and parents every step of the way. So thankful we chose Olsen Orthodontics."
"I love Olsen orthodontist, the staff is always friendly and helpful. I have had my braces for 9 months and I have seen a huge change in my smile and I am very thankful to each and everyone of them. Olsen orthodontic rocks!!!!!"
"Olsen Orthodontics was incredible. I contacted them about having an old bonded retainer removed because it was broken and had started poking me. I called and they scheduled me for a free consultation to find out how much it would cost. This visit included xrays, photos, dental history etc. The Orthodontist sat down with me and made laid out all my options and the finance person gave me the exact price of each of the options. No confusing numbers. I decided I just wanted the retainer removed, not replaced as it was the cheapest option. They explained the possible consequences of that choice but without pressuring me to spend more money. They then were able to take it out the same day so I didn't have to schedule another visit and I paid exactly what they quoted me. Also, when they removed the retainer they took the extra time/care to remove some build-up of plaque beneath the retainer which they could have easily said wasn't their job.The whole office was extremely friendly and welcoming. Would absolutely recommend to anyone."
"Amazing Care. I have had 2 kids go through braces with Olsen. The Olsen team was wonderful."
"So thankful for the team at Olsen Ortho and seriously can not recommend them enough! I just got my braces off and I can honestly say that they are the very best! Every step of the treatment process was smooth and they made coming in for appointments fun. As an adult getting braces, I visited a few orthodontists for consults before choosing where to go. I knew right away at my consultation at Olsen Ortho that I had found the right office! Every member of the staff is phenomenal, specifically Dr. Justin and the team at the Cameron office, including Maria, Chelsea, and Christina, who listened to all of my concerns, encouraged me to wear my bands with A+ consistency, and left me with the best orthodontic results imaginable! I am beyond ecstatic with my results and cannot thank everyone at Olsen Ortho enough for helping my dreams come true. I’m never going to stop smiling now, and I owe it all to Olsen Ortho! They’re the best in the business! They not only care about doing their jobs well and leaving you with perfect results, but they also truly care about their patients. I am so thankful that I finally made the leap to get braces and that I chose to do so with Olsen Ortho."
"Olsen Orthodontics is the best orthodontist in North Carolina. Dr Justin and Dr Jase are professionals and funny. Their staff is friendly and kind. They treat all patients with respect and are just a fun place to be."
"Id like to take the time to let the assistant know that did my daughters braces she did a fantastic job. My daughter talked my ears off about how she made her feel at eased walking her through the whole process. She doesn’t remember her name. She did say she was young and had highlights In her hair. I would give Olsen orthodontics a 10star if I could. Great Team, her whole experience was awesome. Thank you all again!"
"Love the staff and they truly worked with my daughter through the entire process of having braces. Their patience and willingness to explain to her what they were doing allowed her to feel apart of the process which gave her pride in taking care of her braces and teeth. She felt cool for having braces and not like an outcast with the ability to change her colors each visit (small for others but huge for a preteen). Absolutely will recommend Olsen Orthodontics to anyone who is searching for an orthodontist. They're very affordable and will always make the best recommendations for you or your family's treatment."
"We drove from Rocky Mount to see Dr. Justin and they were great and since we drove almost two hours they accommodated us and put my sons braces on the same day. All the staff was very friendly and personable."
"I love going to the Olsen Orthodontics. We love them so much we drive two and a half hours just to go to them there just that amazing. They have fun events like middle riddle Wednesday, dress up weeks, and much more! I recommend you go to them!"
"I am receiving orthodontic treatment at Olsen Orthodontics and have been for almost a year and a half. They are great at what they do and they make sure that our teeth end up as straight as possible. I have seen a major difference so far and I would recommend this place to anyone."
"Olsen Orthodontics is the place to go! I recently got braces from Olsen and they treat me SO good there! I feel like family when I go for appointments! Both Dr. Jase and Dr. Justin are great guys! The assistants are super sweet, and they all come together to make your visit the best it can possibly be! The best part is, you get points for everything you do! You get a card you swype for points when you do everything you are supposed to when you are wearing your braces! It's great! You can even win an iPad with your points! It really motivates me to do everything I am supposed to while I'm wearing braces! I recommend it to everyone!If you are looking for braces this is the place to go! and tell them I sent you! (:"
